Dealing with an accident is stressful enough. At Collision Shop Atlanta, we assist with the claims process so you can focus on what matters. We work with most major insurance carriers and can bill them directly for covered repairs.
We've streamlined the insurance claims process to make it as simple and stress-free as possible. Here's what to expect when you bring your vehicle to us.
Bring your vehicle in for an estimate. We thoroughly document all visible and hidden damage with photos and detailed notes for your claim.
We contact your insurance company directly, submit all documentation, and coordinate the adjuster inspection at our facility—saving you time and hassle.
Once the adjuster reviews our estimate, we get approval to proceed. If additional damage is found, we handle all supplement requests on your behalf.
Our experienced technicians repair your vehicle to pre-accident condition using quality parts. We keep you informed on progress throughout the process.
Every repair undergoes a rigorous quality inspection before delivery. We bill your insurance directly—you only pay your deductible at pickup.
We work with most major insurance providers. Whether you have a national carrier or a regional insurer, we'll handle your claim with the same expert care and attention to detail.
Don't see your insurance company listed? We work with many other carriers—call us at (770) 676-3200 to confirm.
We're not just a repair shop—we're here to help you through the claims process. Here's why Atlanta drivers trust us with their insurance repairs.
Every repair is backed by our commitment to quality workmanship. We take pride in doing things right the first time.
We understand you need your car back quickly. Our streamlined process and direct insurer relationships mean faster approvals and quicker repairs.
We help with insurance documentation, adjuster communications, and supplement filings. You focus on your life—we focus on your repair.
We use quality parts and factory-matching paint technology to restore your vehicle to its pre-accident condition.
Comprehensive and collision coverage typically pays for all accident-related repairs. Here are the common services covered under most insurance policies.
Not sure what your policy covers? Call us at (770) 676-3200 and we'll help you understand your coverage and options.
Got questions about the insurance claims process? We've answered the most common questions below.
No. In Georgia, you have the legal right to choose any body shop for your repairs. You are not required to use your insurance company's preferred shop. At Collision Shop Atlanta, we work directly with most major insurance companies to handle your claim seamlessly.
Yes! We assist with the claims process for you, including filing paperwork, communicating with adjusters, scheduling inspections, and handling supplements. Our team has years of experience working with major insurance carriers.
Most insurance claims are approved within 1-3 business days after the adjuster inspects your vehicle. We begin repairs as soon as the claim is approved. Total repair time depends on the extent of damage, but we keep you updated every step of the way.
Your deductible is typically due when you pick up your repaired vehicle. We bill your insurance company directly for the approved repair amount minus your deductible. We accept all major payment methods for your deductible portion.
This is common, and we handle it for you. When we discover additional hidden damage during disassembly, we document it thoroughly and submit a supplement to your insurance company for approval. We advocate on your behalf to ensure all damage is properly repaired.
In addition to insurance claims handling, we offer a full range of collision and auto body repair services in Atlanta.
Call us or request an estimate from Atlanta's trusted auto body shop. We work with most major insurance companies and stand behind our work.
Visit us at 240 Waters Rd SW, Atlanta, GA 30354 | Mon-Fri 8AM-6PM, Sat 9AM-2PM